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Even though I didn’t purchase my Lotus through Aston Martin / Lotus Orlando (I bought mine from Houston), the level of service I received from them—especially Kerry and Giovanni in the parts department—was nothing short of exceptional. From the very beginning, they treated me like part of the Lotus family. They were incredibly patient, attentive, and went above and beyond to ensure I got exactly what I needed from the factory. Communication was smooth, and they handled everything with impressive speed and professionalism. It’s rare to find a team that genuinely cares, and Kerry and Giovanni proved that top-tier service isn’t just reserved for buyers—it’s a part of their culture. I’m grateful for their help and proud to have them as part of my Lotus journey. Highly recommend!

5 Stars ⭐️⭐️⭐️⭐️⭐️ Shoutout to Damian at the Lotus dealership in Orlando! From start to finish, Damian was patient, flexible, and never once made me feel rushed (even though I was indecisive at times). If you’re looking for someone who truly listens, makes the entire process enjoyable—Damian is your guy. Thank you again for the professionalism and kindness! NKJ

I love my new Lotus and I really appreciate Damian over there at Lotus Orlando. Go see him if you want Lotus and he’ll set you up nice. Thank you guys.

Could not have had a better experience! I am out of state and was buying my first exotic. Phillip was incredibly knowledgeable, up front and helpful throughout the process. They went above and beyond for the delivery experience. Would absolutely recommend!

Serviced on July 12 2025, writing this 2 days later after reflection and perspective. That being said, my experience was outstanding. I did not purchase my Lotus through Lotus Orlando, they treated me like a VIP nonetheless. Dave, Gio, and Dalton were great to chat with. I was there for about 3 hours and enjoyed every minute. It was great chatting shop with informed, passionate people. Definitely the type of atmosphere that makes you WANT to go back whether for service or a fun visit. It's the personal, concerned, invested experience I havent found in other service shops in my 25 years of car maintenance, be it 1st party factory or 3rd party independent shop.