Your vehicle deserves Trusted Experts

George was prompt and attentive during our service experience. He kept us informed and even helped us cancel a service contract on a vehicle we no longer own and get a new contract on our current vehicle.

Will was a great salesman that went above and beyond for me! Will definitely try out this dealership again in the future!

The service department at this dealership was awesome. I had the pleasure of meeting and working with Brienna Rowan, one of the service advisor's there. She went above and beyond to make sure the problem was resolved with my Cadillac XT6. I would definitely recommend to go see her if you’re having a issue with your Cadillac.

Last Saturday (9/7/2024), I dropped off my Cadillac Escalade at Dale Earnhardt Jr. Buick GMC for an inspection of a bad part to determine if it would be covered under my warranty. While I was disappointed to learn that the repair wasn't covered, the outstanding level of service and attention I received more than made up for it. My previous experiences with this dealership had been less than stellar, but this time they completely turned things around. My representative, Brianna R., was an absolute godsend. She not only apologized for the past issues I had faced but went above and beyond to ensure I had my vehicle back the same day. Despite being under pressure to pick up her kids, she made sure I was taken care of first. When I arrived to pick up my Escalade, I was delighted to see that they had fully detailed the vehicle, even shampooing the carpets. The car was waiting for me, spotless and ready to go. I was so pleased with the service Brianna provided that I couldn't help but give her a big bear hug in gratitude. This was a complete 180 from my previous experiences, and I couldn't be more pleased. Thank you, Brianna, and the rest of the team for making this visit exceptional!

I have purchased ALL of my vehicles from Dale Earnhardt Jr. GMC Cadillac, and I must say that TRAVIS and AUSTIN are two of my favorite people in the world. Overtime I’ve purchased approximately eight or nine vehicles and most recently helped my son purchase his first vehicle on his own. They HAVE BENT over backwards to ensure we had the best quality experience and that he could afford the vehicle he had his heart set on. Thank you guys! Always 100%…. Plus!!!!