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Cher was my sales lady and she was absolutely amazing. She listens, understands, and makes you feel like a friend. She has been so kind reaching out and making sure everything is all good, as well answering my questions super fast. She made the process super smooth, easy and fun. I highly recommend her! I also just feel such good vibes in the dealership everyone is so friendly and welcoming. This is my second car with Volkswagen and I will absolutely be a continuing customer.

I recently leased a car for my mom from Bert Smith Volkswagen in St. Petersburg, and the experience was absolutely amazing. Shawn and Zach were fantastic from start to finish they were friendly, professional, and genuinely helpful every step of the way. They made the entire process seamless and pressure-free. Everything was clearly explained, the numbers we agreed on stayed exactly the same at signing, and there were no surprises or hidden fees. It was one of the easiest and most pleasant car experiences I’ve ever had. Both Shawn and Zach went out of their way to make sure my mom got the perfect car and that we both felt comfortable and confident with the decision. They were honest, transparent, and made the whole process feel effortless. I highly recommend Bert Smith Volkswagen to anyone looking for a new car or lease, especially if you value honesty, great customer service, and a truly easy experience. Ask for Shawn and Zach; they’ll take great care of you!

As an out of state buyer, Zeke made the buying process seamless and hassle free. Purchased a CPO VW Passat that was meticulously cleaned, fueled up and ready to roll when I got to the dealership. Buying a car can be hard, it can be confusing and frustrating....I can assure you that the team at Bert Smith VW will make your experience great and help you avoid the typical stigmas of car buying. 10/10 A++++ experience. Thanks Zeke!

Bought a new 2025 Taos from Bert Smith VW. The salesperson, Robby, was excellent. He was responsive, knowledgeable, and just made the experience wonderful. The entire car-buying process and all the staff I dealt with made things fair, and they were very willing to make a good deal and treat me with respect. I highly recommend Robby and this dealership if you are in the market for a VW. Thank you for a great experience!

We had the absolute pleasure of working with Jeremy Corbin, and the experience was nothing short of exceptional. He answered every question with confidence, clarity, and patience. Jeremy was prompt, attentive, and treated us as if we were family from the moment we called and also arrive to the dealer. All he asked was what I was trying to accomplish—and once I laid it out, he went above and beyond to make it happen. I genuinely felt like he did everything in his power to get me exactly what I wanted. As a 20-year sales professional, I don’t give praise lightly, but Jeremy earned it. His professionalism, communication, and commitment to doing things the right way truly stood out. I would refer him to anyone without hesitation, and I will absolutely be buying from him again. An outstanding experience with an outstanding professional at Bert Smith.